This report discusses the importance of understanding retail returns during the holiday season, which sees a surge in returns. goTRG conducted a survey of over 500 US-based retailers, with strict criteria for participation to ensure credible and relevant findings. The insights gathered cover trends, challenges, and strategies that major retailers are adopting to better prepare for the influx of returns and ensure customer satisfaction.
Download the full report to learn what to expect for the 2023 holiday season.
